Privacy Policy

1. Who We Are

Pro by Budgetocity ("we," "us," or "our") is a technology services company providing custom websites, software applications, payment systems, and related digital services to small businesses in North Texas. Our contact email is pro@budgetocity.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions — name, email address, and message content when you reach out via our contact form.
• Service inquiries — details about your business and project requirements that you share with us.
• Email correspondence — messages you send to our email address.

We also collect limited technical information automatically through analytics tools (see Section 4).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you project updates, invoices, and service-related communications.
• Improve our website and services based on usage patterns.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Analytics & Cookies

Our website uses Google Analytics 4 to understand how visitors interact with our site. This may include:

• Pages visited and time spent on each page.
• Referral source (how you found our site).
• General geographic region (city/country level — not precise location).
• Device type and browser.

Google Analytics uses cookies to distinguish users. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use cookies for advertising, remarketing, or tracking across third-party websites.

5. Data Retention

We retain contact form submissions and email correspondence for up to 3 years to maintain accurate project and client records. Analytics data is retained per Google Analytics default settings (14 months). You may request deletion of your personal data at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. Our website uses HTTPS encryption. Contact form submissions are transmitted to a secured API endpoint. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website and services may integrate with the following third-party platforms:

• Google Analytics — website analytics (see Section 4).
• Stripe / Square — payment processing for clients who engage our payment system services. We do not store card data ourselves.
• AWS (Amazon Web Services) — website hosting and infrastructure.

Each third party has its own privacy policy and data practices. We encourage you to review them.

8. Children's Privacy

Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of analytics tracking (see Section 4).

To exercise any of these rights, email us at pro@budgetocity.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at pro@budgetocity.com or use the contact form on our website.